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1.45 upgrade from 1.44 create task error - don't retrieve project list

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alessandro.pirovano
Posts: 4
Joined: Wed Sep 27, 2017 7:41 pm

1.45 upgrade from 1.44 create task error - don't retrieve project list

Post by alessandro.pirovano » Wed Aug 21, 2019 9:16 am

Hello Sirs,
I'm using the free version of the SW.
After upgrade from 1.44 to 1.45, all is good but when I tried creating a task the UI do not retrieve the Project list and generate an error when triing saving the task. I've tried creating a new project and using the new name but same behaviour.
Also when modifing an existing task the same problem with project list retrival is present.
I attach 2 pictures for your reference.
SOPLANNING 1_45 Misisng Existing Task info.jpg
SOPLANNING 1_45 Misisng Existing Task info.jpg (116.74 KiB) Viewed 746 times
SOPLANNING 1_45 NEw Task DonT RETRIEVE PROJECTS.jpg
SOPLANNING 1_45 NEw Task DonT RETRIEVE PROJECTS.jpg (123.77 KiB) Viewed 746 times
Best Regards,,
Alessandro Pirovano

soplanning
Site Admin
Posts: 193
Joined: Thu Aug 31, 2017 3:58 pm

Re: 1.45 upgrade from 1.44 create task error - don't retrieve project list

Post by soplanning » Wed Aug 21, 2019 9:32 am

Hello
Please go to "statutes" management, and thick checkbox "selected by default", you should see your project.
best regards

quentinmanon
Posts: 2
Joined: Thu Aug 22, 2019 1:31 pm

Re: 1.45 upgrade from 1.44 create task error - don't retrieve project list

Post by quentinmanon » Thu Aug 22, 2019 1:33 pm

Hello,

I Have exactly the same problem, but i don't know where found the button that you talk.

Could you send me a screenshot ?

This is the problem resolved for alessandro.pirovano ?

Thanks a lot

soplanning
Site Admin
Posts: 193
Joined: Thu Aug 31, 2017 3:58 pm

Re: 1.45 upgrade from 1.44 create task error - don't retrieve project list

Post by soplanning » Thu Aug 22, 2019 5:28 pm

Click in the header buttons "Parameters" / "statutes".
Click on each wanted status and tick the checkbox.
Please find screenshot attached.
2019-08-22_1926.png
2019-08-22_1926.png (52.83 KiB) Viewed 736 times

alessandro.pirovano
Posts: 4
Joined: Wed Sep 27, 2017 7:41 pm

Re: 1.45 upgrade from 1.44 create task error - don't retrieve project list

Post by alessandro.pirovano » Tue Aug 27, 2019 2:52 pm

Dear Sirs,
sorry but I needed to wait few days for IT to instlla again 1.45.
The workaround DOES NOT solve the situation.
I cannot retreive already present tasks created with previous version. I have error when copying moving tasks, creation dialog shows the project list but rise error when saving the task.
Error saving TASK_2019-08-27_164653.jpg
Error saving TASK_2019-08-27_164653.jpg (123.49 KiB) Viewed 722 times
CONFIGURATION OF EACH STATUS__2019-08-27_164939.jpg
CONFIGURATION OF EACH STATUS__2019-08-27_164939.jpg (66.38 KiB) Viewed 722 times
DIALOG_WHEN_SELECTING_EXISTING TASK_2019-08-27_164747.jpg
DIALOG_WHEN_SELECTING_EXISTING TASK_2019-08-27_164747.jpg (118.42 KiB) Viewed 722 times
Need to come back to 1_44 until corrected, hopefully soon.

soplanning
Site Admin
Posts: 193
Joined: Thu Aug 31, 2017 3:58 pm

Re: 1.45 upgrade from 1.44 create task error - don't retrieve project list

Post by soplanning » Tue Aug 27, 2019 3:02 pm

Hello
it seems your soplanning was not updated sucessfully.
Please run update again. If still not working please run manually the update by doing the following :
get content of file /soplanning/sql/update/upate-1-45-00.txt
run those lines in your mysql database (with phpmyadmin or any other tool).
It should work.
Best regards

alessandro.pirovano
Posts: 4
Joined: Wed Sep 27, 2017 7:41 pm

Re: 1.45 upgrade from 1.44 create task error - don't retrieve project list

Post by alessandro.pirovano » Tue Aug 27, 2019 4:10 pm

OK.
After updating DB it is working correctly.
Thankyou Very Much.

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