Chargement impossible : erreur 403

fmalassingne
Posts: 2
Joined: 08 Jan 2018, 09:48

Chargement impossible : erreur 403

Post by fmalassingne »

Bonjour,

j'utilise Soplanning v1.46 (je dois mettre à jour, certes !) ; il est installé dans un sous-dossier d'un domaine utilisé uniquement pour Soplanning et une page HTML (dans un autre sous dossier).

Depuis ce matin, j'ai une erreur 403 quand je souhaite me loguer :

Error: the server returned the following HTTP status: 403
Received:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
</head><body>
<h1>Forbidden</h1>
<p>You don't have permission to access this resource.</p>
<p>Additionally, a 403 Forbidden
error was encountered while trying to use an ErrorDocument to handle the request.</p>
</body></html>

Je n'ai rien modifié à Soplanning ni à mon hébergement (O2switch, chez qui j'ai également ouvert un ticket). Avez-vous une idée de la cause ou avez-vous un problème similaire ?

Merci !
soplanning
Site Admin
Posts: 296
Joined: 31 Aug 2017, 15:58

Re: Chargement impossible : erreur 403

Post by soplanning »

C'est forcément un pb de configuration sur votre serveur.
Une erreur 403 va plutot faire reference à un pb d'accès au repertoire ou au fichier concerné.
Votre hébergeur devrait pouvoir vous aider.
Bon courage.
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